Max Shipping and Consolidators, LLC · Last updated 21 September 2026
This policy explains what personal information Max Shipping and Consolidators, LLC ("we", "us")
collects when you use our package receiving and shipping service, why we collect it, and who we
share it with.
Who we are
Max Shipping and Consolidators, LLC
1088 NE Industrial Blvd, Jensen Beach, FL 34957-5003, United States
Telephone +1 (772) 243-1316
What we collect
Account details — your name, email address, telephone number, the delivery
address you give us, and the customer number we assign to you.
Shipment details — carrier tracking numbers of parcels addressed to you,
the contents category, dimensions and weight recorded when we check a parcel in, the container
it travels on, and the dates it was received, loaded, unloaded and collected.
Billing details — the charges raised against your account and whether an
invoice has been issued and paid. Card details are handled by our payment provider; we do not
see or store full card numbers.
Website use — if you sign in to the tracking page we record sign-in
attempts so we can help when someone cannot get in.
Why we collect it
To receive parcels addressed to you, to ship them, to tell you where they are, to bill you
for the service, and to meet customs and carrier requirements in the United States and Honduras.
Who we share it with
Carriers and customs authorities, where required to ship and clear your goods.
Our payment provider, to issue invoices and take payment.
Onward transport providers — for example the ferry operators who carry
goods to Utila, Guanaja and La Ceiba — limited to the information needed to release your goods.
We do not sell your personal information, and we do not share it for advertising.
How long we keep it
We keep shipment and billing records for as long as we are required to for tax, customs and
accounting purposes. Account details are kept while your account is open.
Your choices
You may ask us for a copy of the information we hold about you, ask us to correct it, or ask
us to close your account. Write to us at the address above or contact us by telephone.
Security
Access to customer records is restricted to our staff. Passwords for the customer tracking
page are stored encrypted and cannot be read by us.